Busbud respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, mobile applications, and related services. By accessing or using our platform, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly when using our services. This may include your name, email address, phone number, payment details, and travel information such as routes, dates, and preferences. When you make a booking, additional details required by transport operators may also be collected.
We also collect certain information automatically, including device information, IP address, browser type, and usage data. This helps us understand how users interact with our platform and improve performance, security, and functionality.
How We Use Your Information
Your information is used to process bookings, complete payments, and deliver electronic tickets. We also use your data to communicate important updates, confirmations, and service notifications related to your travel.
Usage data helps us improve our platform, personalise user experience, and develop new features. Where permitted, we may use your contact information to share service updates, offers, or promotional messages, which you can opt out of at any time.
Sharing of Information
Busbud shares your information only when necessary to complete your booking or comply with legal requirements. This includes sharing relevant details with bus and train operators, payment processors, and trusted service providers that support our operations.
We do not sell or rent your personal information to third parties. All partners are required to handle your data securely and use it only for agreed purposes.
Data Security
We take data protection seriously and use industry standard security measures to safeguard your personal information. These measures include secure servers, encrypted transactions, and restricted access controls. While no system is completely secure, we continuously review and enhance our practices to reduce risk.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to improve functionality, remember user preferences, and analyse traffic. You can manage cookie settings through your browser, though disabling cookies may affect certain features of the service.
Your Rights and Choices
You have the right to access, update, or request deletion of your personal information, subject to legal and operational requirements. You may also choose to opt out of marketing communications at any time by following the unsubscribe instructions provided.
Policy Updates
Busbud may update this Privacy Policy to reflect changes in legal requirements or business practices. Updates will be posted on this page, and continued use of our services indicates acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy, please contact our support team for assistance.